| As an essential service provider we can remain open and will continue to look after your eyes as normal throughout the lockdown. We will be supporting the NHS to carry out urgent AND non-urgent services. Please use the contact form or call to book an appointment. We want to keep you updated with the steps that we’re taking to keep you and our team safe. Many of these steps are not new to us as we already operate at a very high standard of hygiene but we wanted to re-assure all of our clients that these are the extra steps we are taking to fully comply with the new guidelines: |
 Personal Protective Equipment (PPE) for all staff and Plastic Breath Guards on testing equipment  Controlled frame selection to ensure that any frame tried on is disinfected between clients  Deep cleaning of the practice daily. All surfaces and equipment cleaned and disinfected between clients  Hand sanitiser stations throughout the practice for all staff and clients use  Pre-appointment triage with Optometrist, if required, to limit time spent in the consultation room  Clients seen by appointment only and appointments spaced out to limit the number of clients in the practice  Unlimited contactless payment with Apple or Android Pay |
We are gradually increasing capacity over the next few weeks and we will be in touch with you shortly if you are due or overdue an eye examination. In the meantime if you have any questions or concerns about your eye health, glasses or contact lenses please call us on (01603) 626750 or email info@dippleconway.co.uk PLEASE NOTE: If you are struggling with an old prescription and need a new one we CAN see you so please call us and we will do everything we can to help. |
01603 626750
Dipple & Conway Norwich
19 Castle Street, Norfolk, NR2 1PB
01760 724777
Dipple & Conway Swaffham
63 Market Place, Swaffham, Norfolk, PE37 7AQ
01379 642598
Dipple & Conway Diss
12 Market Place, Diss, Norfolk, IP22 4AB
"I’m very impressed by the friendly and helpful attitude of the staff at Dipple and Conway, and by the very competent and professional service my optometrist provided. It really is a pleasure to ones eyes tested there."
Mike Lindsay
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