Dry eye
Millions of people suffer from dry eyes, yet in the majority of cases it goes undiagnosed. Often this is because dry eye symptoms are misunderstood. Understanding the causes and symptoms of Dry Eye Syndrome and receiving the correct treatment, can help you enjoy more comfortable, clearer vision.
If you have any queries regarding dry eyes or if you would like to speak to your local opticians about any of our services, please contact our friendly team on 01603626750
Understanding the symptoms
If you feel like you could be suffering from dry eyes, knowing the symptoms can help towards a solution. These include:
- Redness
- Burning
- Itching
- Fluctuations in vision
- Feeling of sand or grit in the eye
- Contact lens discomfort
- Light sensitivity
- Watery eyes
- Tired eyes
If you said yes to two or more of this symptoms, you may have a problem with dry eyes.
Our Dry Eye Clinic
Often people think that dry eyes are due to external irritants, however, this isn’t always the case. Dry eyes can occur by your eyes not producing enough tears, or that your tear quality isn’t good enough. This can be for several reasons, such as hormonal changes, ageing or even side effects of medications. All Dipple & Conway clients can benefit from access to our Dry Eye Clinic by booking a Tear Film Assessment. During the assessment, we use the latest breakthrough technology, including the Tearlab Osmolarity Test to aid diagnosis.
Using a very small sample of tears from each eye, the Tearlab gives objective results immediately, and meaningful measurement of the health and stability of the tear film.
Go premium with membership to our Vision Care Plan
Full peace of mind for your eye care.
- 25% discount off all complete spectacles, prescription sunglasses and contact lenses
- Inclusive eye examinations and consultations
- Premium open door access to our expert Optometrists
Latest Reviews
![Carol Sides]()
Carol Sides30. May, 2026![Google]()
Dipple and Conway always go above and beyond to ensure you are completely satisfied with the eye care experience they provide.They are extremely professional, friendly, caring and reassuring. The team are all exceptional, especially Michaela, Ben and Donna for the excellent care I received from you today.Many thanks to you all .![Doug Russell]()
Doug Russell23. May, 2026![Google]()
Like many professional services, it often is the case who you are dealing with. I saw Maciek and he is first-class. However, I would not see anyone else regarding dispensing (previous experience). Dipple & Conway are very fortunate to have him.![Yasmin Shoushtari]()
Yasmin Shoushtari22. May, 2026![Google]()
I had a great experience at Dipple & Conway. Una was incredibly kind, thorough, and helpful in assisting me with a very specific prescription. Phil was also very helpful and supportive throughout the process. I really appreciated the time, care, and professionalism from the whole team. Highly recommend!![Eva Trochez]()
Eva Trochez21. May, 2026![Google]()
Great service! So professional, sweet and patient.![John Kemp]()
John Kemp9. May, 2026![Google]()
I have been using Dipple and Conway for eye care and glasses since 2019 and have received nothing but exceptional service from Michaela and all of the optometry and dispensing staff. I have a reasonably complex prescription; the glasses I have bought have given me noticeably better vision than those dispensed by other opticians over the 40+ years I have worn glasses full time. The improvement was quite a shock! Aftercare with minor issues has always been flawless and extremely timely. More recently I visited the new audiology department for a hearing test which I was quite nervous about. I was looked after by Olly, and once again received the outstanding level of service and care which I have become used to with Dipple and Conway. Olly guided me through the whole process with a perfect combination of professionalism, knowledge and good humour. Whilst it is true that Dipple & Conway are not cheap, the quality of care and service offered is absolutely worth the investment.![Kate Carter]()
Kate Carter5. May, 2026![Google]()
Today was the first time I’ve been to Dipple & Conway and the first time in twelve years I’ve had my eyes checked. Every single person I dealt with was so lovely and helpful, absolutely worth the investment. I can’t wait to get my glasses next week!![Chris Shearing]()
Chris Shearing2. April, 2026![Google]()
A fantastic experience during my recent eye test, alongside purchasing new glasses. Such friendly and helpful staff, who really go the extra mile. Will be coming back many more times in the future.![bluesman0000]()
bluesman000027. March, 2026![Google]()
The well-known phrase, “the price is forgotten while the quality remains” Could not be more true for this opticians. Absolutely impeccable service from start to finish. First class advice and the best custom after-care I’ve ever experienced from any opticians for over 30 years. Maciek is a super person to deal with and I highly recommend.
