
Hearing Aids
At Dipple and Conway, we believe everyone deserves to hear life’s precious moments with clarity. That is why we provide a hearing aid test that pairs with our cutting edge hearing aids and will be tailored to your unique needs, offering a personalised solution that fits your lifestyle.
Need adjustments to your current hearing aids? No problem. We offer hearing aid fitting and fine-tuning of your existing aids, ensuring they perform optimally and provide the best possible sound quality.
From expert hearing tests to a comprehensive range of hearing aid options and adjustments, we’re here to support you every step of the way.
Book your test today and take the first step toward clearer, more vibrant hearing!
Effortless Hearing
At Dipple and Conway, we believe hearing should be simple. Our rechargeable hearing aids eliminate the need for constant battery changes, keeping things easy and hassle-free.
Stay Connected
With Bluetooth-enabled hearing aids, you can easily stream calls and music directly from your phone—so you can hear loved ones clearly, with the least amount of fuss.
Seamless Adjustments
No more manual adjustments! Our hearing aids can automatically adapt to your surroundings, so you don’t have to worry about changing settings.
Discreet and Comfortable
Say goodbye to bulky devices. Our lightweight hearing aids are designed to be so discreet, you’ll barely notice they’re there. We also offer hearing aid fitting, to make sure they fit comfortably.
Hearing Aid Options


Signia
Signia hearing aids combine cutting-edge technology with exceptional comfort, delivering clear, natural sound no matter where life takes you.


Widex
Widex hearing aids are designed to deliver the most natural, lifelike sound experience possible. With advanced sound processing technology, Widex hearing aids capture every nuance of speech and environment, making it easier to follow conversations and enjoy the world around you.


Starkey
Starkey hearing aids combine advanced technology with comfort and ease to bring you the best in hearing care. Known for their innovative features, Starkey devices include rechargeable options, Bluetooth connectivity, and personalised sound settings that adapt to your environment automatically.


Oticon
Oticon hearing aids make every sound more natural and effortless, helping you stay connected to the world around you. With BrainHearing™ technology, Oticon hearing aids prioritise the brain’s ability to process sound, providing you with a rich, immersive listening experience. Whether you’re enjoying a quiet conversation or navigating a busy environment, Oticon hearing aids adapt automatically for optimal clarity and comfort.


Phonak
Phonak hearing aids will deliver exceptional sound quality in any environment, so you never miss a moment. With AutoSense OS™ technology, Phonak hearing aids adapt automatically to your surroundings, adjusting for everything from quiet rooms to noisy streets.
Dipple and Conway hearing aftercare
Once you’ve purchased hearing aids from us, here’s what you can expect:
Your Hearing Aid Package Includes:
- All necessary repairs (excluding accidental damage)
- Battery replacement if needed
- One wire replacement per ear, per year
- Dome replacement as needed
We’l invite you for a yearly follow-up heading assessment, so ensure your hearing aids are performing at their best

Online hearing test
An online hearing test with us is a simple, convenient way to check your hearing from the comfort of your home. It’s quick, easy, and completely confidential—no need for appointments or waiting in a clinic. Our online test gives you an initial understanding of your hearing health, helping you determine if you might need further evaluation or a more in-depth hearing assessment. Taking the test is the first step to better hearing, and it can guide you toward the right solutions.
Don’t wait for hearing issues to impact your daily life—take the test today and start your journey toward clearer sound!

Your hearing, your choice
At Dipple and Conway, we understand that everyone’s hearing needs are unique, which is why we offer a variety of hearing aid styles designed to fit your lifestyle and preferences. Whether you’re looking for discreet and comfortable options, or a combination of cutting-edge technology and superior sound, we have the perfect solution for you. Our team is dedicated to helping you find a hearing aid that suits your needs, ensuring that you hear your best while feeling confident and comfortable. Book your hearing aid test today.
In the Ear models (ITE)
We offer in-the-ear (ITE) hearing aids, which fit comfortably within the contours of your ear. These models are ideal for those who prefer a compact, all-in-one solution that provides excellent sound quality while remaining discreet. Whether you’re out and about or enjoying quiet moments at home, our ITE models offer a natural, comfortable fit.
Invisible in the canal (IIC)
For those who want the most discreet option, our invisible in the canal (IIC) hearing aids sit deep within your ear canal, making them virtually invisible to others. Perfect for people who value both style and performance, these tiny devices deliver clear, high-quality sound while offering a nearly undetectable appearance, allowing you to hear your best without anyone noticing you’re wearing them.
Receiver in the canal (RIC)
Our receiver in canal (RIC) hearing aids strike the perfect balance between style, comfort, and superior sound. These models feature a small device that sits behind your ear, with a receiver placed inside the ear canal for optimal sound clarity. Lightweight and comfortable, RIC models are ideal for those seeking both a discreet look and exceptional hearing performance in a wide variety of environments.
Latest Reviews
Cynthia Harvey18. June, 2025
I've had only good experiences with Dipple and Conway who supply my glasses and contact lens. Professional and knowledgable, I recommend them unreservedly.
Paula Smith5. June, 2025
Last year I had an accident in the garden and ended up with a small piece of wood in my eye. Dipple and Conway saw me immediately for an emergency appointment and removed it. Not leaving anything to chance they also organised for me to go directly to the eye clinic at the hospital for a final check. I was so grateful that they saw me quickly and dealt with it all so well. This year I’ve had a new prescription, new contact lenses, and new glasses, all of which have been organised and handled brilliantly - service and professionalism at its very best. Whilst they’ve been around a while, Dipple and Conway are forward thinking, and like to keep up to date with their selection of quality frames and lenses. As a member of the vision care plan, it’s rather nice to benefit from a feeling that my eyes will be looked after here (in general and with free emergency appointments). I can take advantage of discounts, and also be invited to friendly social events. It’s a very big thank you and a highly recommended from me.
Ginger Rogers31. May, 2025
I really can't say enough about this opticians from the moment we walked in the staff were all very very friendly there was absolutely no pressure into buying their frames and lenses the whole buying options was very very relaxed and the choice of frames was exceptional, The manager Maciek was fantastic. Honestly I cannot fault anything about Dipple And Conway at all .I'd 100% recommend this opticians to anybody .
Rachel Read28. May, 2025
Dipple and Conway were previously recommended to me, but I was not willing to pay what I considered to be their rather high prices. What a mistake that was!!! Three years later, after various eye tests, three different opticians, five pairs of badly/incorrectly made varifocals and months of arguing over refunds with cheaper providers, Dipple and Conway have just delivered THE most amazing pair of glasses in one week! Their service - from start to finish - has been outstanding. The lesson learned? You really do get what you pay for and I could have saved so much time, effort and eye-strain by coming to this company in the first place. I am visiting again this week to order sunglasses. The overall costs? Approximately 20% more than anywhere else for 100% better outcomes across the board. It’s a no brainer.
Chris Carter23. May, 2025
I'm delighted with the service I received from Luke the audiologist today. His advice saved me a huge amount of money and stopped me buying hearing aids I don't need. Very professional, caring and helpful. Highly recommended.
Mike Jenner21. May, 2025
Superb service from start to finish and aim delighted with my new Oliver Peoples glasses. Shout out particularly to Sarah who was brilliant and ensured my new glasses fitted perfectly.
Fran Parker21. May, 2025
Excellent attention given by audiologist Luke. Having struggled with previous hearing aids from elsewhere I was given a thorough hearing test. New hearing aids were prescribed and 2 weeks later I am confident and able to hear clearly again in all situations. The follow up service is brilliant. Thank you Luke.
Anne Panella1. May, 2025
Well, that very comprehensive consultation and the eye tests addressed all my concerns. I have been with D&C for a number of years and the professionalism and care is excellent; cannot recommend them highly enough. Excellent, and many thanks
Paul Fisher25. April, 2025
Thank you to Billie and the rest of the team at Dipple and Conway. For many years I have been very sceptical about taking advice from opticians in terms of styles, fits and frames but instantly it was very clear that she is extremely knowledgable about her profession. The customer service from her and the entire team is faultless. The quality of the frames and lenses are incredible. High Street brand opticians have their place in the world but there is absolutely no comparison to a professional company like Dipple and Conway. These folks are in a completely different league. Thank you all. I love my new glasses!
Helen25. April, 2025
I have been using the Dipple & Conway Norwich branch for several years now and I can't sing their praises enough. Always excellent professional service, with staff who are highly trained and knowledgeable. I have been given the best advice for my needs and therefore, a prescription to match. There are various options available, depending on your preferences for testing - I generally take the full package, including a scan etc. as the best technology is used here. Not only that, they have a select range of frames and sunglasses from well chosen brands, with something for everyone in the latest designs and styles. The dispensing team has been helpful, as I was so indecisive. Always a calm and relaxed environment, it is a pleasure to visit!