
Hearing Aids
At Dipple and Conway, we believe everyone deserves to hear life’s precious moments with clarity. That is why we provide a hearing aid test that pairs with our cutting edge hearing aids and will be tailored to your unique needs, offering a personalised solution that fits your lifestyle.
Need adjustments to your current hearing aids? No problem. We offer hearing aid fitting and fine-tuning of your existing aids, ensuring they perform optimally and provide the best possible sound quality.
From expert hearing tests to a comprehensive range of hearing aid options and adjustments, we’re here to support you every step of the way.
Book your test today and take the first step toward clearer, more vibrant hearing!
Effortless Hearing
At Dipple and Conway, we believe hearing should be simple. Our rechargeable hearing aids eliminate the need for constant battery changes, keeping things easy and hassle-free.
Stay Connected
With Bluetooth-enabled hearing aids, you can easily stream calls and music directly from your phone—so you can hear loved ones clearly, with the least amount of fuss.
Seamless Adjustments
No more manual adjustments! Our hearing aids can automatically adapt to your surroundings, so you don’t have to worry about changing settings.
Discreet and Comfortable
Say goodbye to bulky devices. Our lightweight hearing aids are designed to be so discreet, you’ll barely notice they’re there. We also offer hearing aid fitting, to make sure they fit comfortably.
Hearing Aid Options
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TV sound
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Streamline Mic
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Mini Pocket Remote
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Portable Charger
Signia
Signia hearing aids combine cutting-edge technology with exceptional comfort, delivering clear, natural sound no matter where life takes you.
- TV Play
- Com Dex
- RC Dex
Widex
Widex hearing aids are designed to deliver the most natural, lifelike sound experience possible. With advanced sound processing technology, Widex hearing aids capture every nuance of speech and environment, making it easier to follow conversations and enjoy the world around you.
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StarLink Edge Remote Microphone
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StarLink Edge Table Microphone
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StarLink Edge TV Streamer
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StarLink Edge Remote Control 2.0
Starkey
Starkey hearing aids combine advanced technology with comfort and ease to bring you the best in hearing care. Known for their innovative features, Starkey devices include rechargeable options, Bluetooth connectivity, and personalised sound settings that adapt to your environment automatically.
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Connect Clip Microphone
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Connect Line Remote Control
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Smart Charger
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Easy LE adapter
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TV adapter
Oticon
Oticon hearing aids make every sound more natural and effortless, helping you stay connected to the world around you. With BrainHearing™ technology, Oticon hearing aids prioritise the brain’s ability to process sound, providing you with a rich, immersive listening experience. Whether you’re enjoying a quiet conversation or navigating a busy environment, Oticon hearing aids adapt automatically for optimal clarity and comfort.
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Partner Mic
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TV Connecter
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Remote Control
Phonak
Phonak hearing aids will deliver exceptional sound quality in any environment, so you never miss a moment. With AutoSense OS™ technology, Phonak hearing aids adapt automatically to your surroundings, adjusting for everything from quiet rooms to noisy streets.
Dipple and Conway hearing aftercare
Once you’ve purchased hearing aids from us, here’s what you can expect:
Your Hearing Aid Package Includes:
- All necessary repairs (excluding accidental damage)
- Battery replacement if needed
- One wire replacement per ear, per year as needed
- Dome replacement as needed
We’l invite you for a yearly follow-up heading assessment, so ensure your hearing aids are performing at their best
Our Audiology Branches
We offer complimentary hearing assessments at our Norwich, Swaffham, Diss, Cromer and Hunstanton practices, where you’ll receive expert guidance on hearing aid options that best suit your needs. Whether you’re exploring hearing aids for the first time or looking to upgrade, our experienced audiologists are here to help you every step of the way. Each of our clinics is equipped with advanced diagnostic tools, ensuring precise fittings and tailored recommendations.
Norwich Branch
Our Norwich centre is a leading location for hearing aid consultations and fittings. Conveniently situated in the city centre, this clinic offers a wide selection of hearing aids from trusted brands, alongside expert advice and ongoing support. Book an appointment online or by phone.
Swaffham Branch
Our team in Swaffham delivers friendly, personalised hearing care in a comfortable, accessible setting. We’ll help you choose from a range of modern hearing solutions, ensuring comfort, clarity, and confidence in your everyday life.
Diss Branch
At our Diss branch, we offer in-depth hearing assessments and advice on the latest hearing technology. Whether you’re new to hearing aids or need an adjustment, we’re here to guide you toward the best possible hearing outcome. Get in touch to arrange your free hearing test and consultation.
Hunstanton EyeCare
Our highly trained audiologists provide a full range of hearing care services, from detailed assessments and hearing aid fittings to tinnitus management and gentle ear wax removal. Whether you’re noticing changes in your hearing or simply seeking peace of mind, our approachable team is here to offer personalised guidance and continuous support at every stage.
Cromer EyeCare
Situated in the centre of Cromer, our clinic offers easy access to expert hearing care in a comfortable and professional setting. From comprehensive assessments and hearing aid fittings to tinnitus support and ear wax removal, our skilled audiologists are committed to delivering exceptional care tailored to you.
An online hearing test with us is a simple, convenient way to check your hearing from the comfort of your home. It’s quick, easy, and completely confidential—no need for appointments or waiting in a clinic. Our online test gives you an initial understanding of your hearing health, helping you determine if you might need further evaluation or a more in-depth hearing assessment. Taking the test is the first step to better hearing, and it can guide you toward the right solutions.
Don’t wait for hearing issues to impact your daily life—take the test today and start your journey toward clearer sound!
Your hearing, your choice
At Dipple and Conway, we understand that everyone’s hearing needs are unique, which is why we offer a variety of hearing aid styles designed to fit your lifestyle and preferences. Whether you’re looking for discreet and comfortable options, or a combination of cutting-edge technology and superior sound, we have the perfect solution for you. Our team is dedicated to helping you find a hearing aid that suits your needs, ensuring that you hear your best while feeling confident and comfortable. Book your hearing aid test today.
In the Ear models (ITE)
We offer in-the-ear (ITE) hearing aids, which fit comfortably within the contours of your ear. These models are ideal for those who prefer a compact, all-in-one solution that provides excellent sound quality while remaining discreet. Whether you’re out and about or enjoying quiet moments at home, our ITE models offer a natural, comfortable fit.
Invisible in the canal (IIC)
For those who want the most discreet option, our invisible in the canal (IIC) hearing aids sit deep within your ear canal, making them virtually invisible to others. Perfect for people who value both style and performance, these tiny devices deliver clear, high-quality sound while offering a nearly undetectable appearance, allowing you to hear your best without anyone noticing you’re wearing them.
Receiver in the canal (RIC)
Our receiver in canal (RIC) hearing aids strike the perfect balance between style, comfort, and superior sound. These models feature a small device that sits behind your ear, with a receiver placed inside the ear canal for optimal sound clarity. Lightweight and comfortable, RIC models are ideal for those seeking both a discreet look and exceptional hearing performance in a wide variety of environments.
Latest Reviews
Lee Songer18. August, 2026
My experience with Dipple & Conway in Norwich was a very positive one! I initially emailed Phil to explain that I have a recent eye prescription and would like to look at their range of glasses. He more or less encouraged me to pop by the opticians anytime. I visited first thing in the morning where a very friendly lady, Sue, showed me their range of glasses and the options available. Once I picked a pair I liked, Sue was not only very helpful, but good humoured in how I seemingly chose a pricey pair of glasses! A week later, earlier than expected, I visited again to collect my glasses from Sue, which I am very pleased with — was glad to know I could leave my old pair of glasses in her capable hands to be recycled as well. All in all, they have made an unprompted visitor who happened to be browsing their glasses become a longterm customer.
Serena Cooper13. August, 2026
Recieved a brilliant & professional service from Olly & Aaron at Dipple & Conway, can't thank them enough, thoroughly reccomend 😃
Adam11. August, 2026
5 stars very much deserved. So lovely to have my hearing back. Very professional and friendly service. Thank you!
J G5. August, 2026
Superb service throughout! Sally and the team at Diss were friendly, professional, and when the glasses unfortunately broke (under warranty) moved heaven and earth to sort me out. Proper customer service done properly by lovely people; thoroughly recommended! Thanks again!
Jen “Jenny” Mcintosh2. August, 2026
I highly recommended Dipple and Conway. I had the pleasure of dealing with Oliver/ Olly He is very knowledgeable and warm to deal with.
Frank James2. August, 2026
I have had an optician care plan with Dipple & Conway for more than ten years. The Norwich staff have always been friendly and accommodating. Last week I had occasion to take a pair of glasses into them, that I had accidentally damaged, and received the same friendly reception. However, one person in particular went the ‘extra mile’. Maciek Dudkiewicz, deputy group manager and dispensing optician, not only saw me at short notice but effected a repair within 24 hours. Impressive. I really appreciated his courtesy and professionalism together with his technical ability. A credit to the company.
Stella Mackenzie24. July, 2026
I would like to thank Dipple and Conway for their service over the last 38 years!! They have looked after all the eyes in our family of 5 for that long. In particular they gave us huge support throughout the time of our eldest daughter’s 5 operations from the age of 2 to 10 years old and referred me to the hospital for a macular hole ( now fixed) which I hadn’t even noticed I’d got!! We have really appreciated the efficiency and caring attitude of all the staff and thank them for their expertise and professionalism. We have reluctantly moved to an optician much closer to home but cannot recommend them more highly! Many thanks Stella and Iain Mackenzie
saadia naeem15. July, 2026
Mr Maciek was helpful and very professional and resolved the issue to my satisfaction. I’d be happy to recommend them to anyone!"
Steve Jordan7. June, 2026
A very professional and extensive test. the service is first class and I am extremely happy with the glasses and the manufacturing. I won't go anywhere else. They are more costly than other well known large discounters but you've only one pair of eyes, so invest in them!!
Carol Sides30. May, 2026
Dipple and Conway always go above and beyond to ensure you are completely satisfied with the eye care experience they provide.They are extremely professional, friendly, caring and reassuring. The team are all exceptional, especially Michaela, Ben and Donna for the excellent care I received from you today.Many thanks to you all .