
Hearing Aids
At Dipple and Conway, we believe everyone deserves to hear life’s precious moments with clarity. That is why we provide a hearing aid test that pairs with our cutting edge hearing aids and will be tailored to your unique needs, offering a personalised solution that fits your lifestyle.
Need adjustments to your current hearing aids? No problem. We offer hearing aid fitting and fine-tuning of your existing aids, ensuring they perform optimally and provide the best possible sound quality.
From expert hearing tests to a comprehensive range of hearing aid options and adjustments, we’re here to support you every step of the way.
Book your test today and take the first step toward clearer, more vibrant hearing!
Effortless Hearing
At Dipple and Conway, we believe hearing should be simple. Our rechargeable hearing aids eliminate the need for constant battery changes, keeping things easy and hassle-free.
Stay Connected
With Bluetooth-enabled hearing aids, you can easily stream calls and music directly from your phone—so you can hear loved ones clearly, with the least amount of fuss.
Seamless Adjustments
No more manual adjustments! Our hearing aids can automatically adapt to your surroundings, so you don’t have to worry about changing settings.
Discreet and Comfortable
Say goodbye to bulky devices. Our lightweight hearing aids are designed to be so discreet, you’ll barely notice they’re there. We also offer hearing aid fitting, to make sure they fit comfortably.
Hearing Aid Options
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TV sound
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Streamline Mic
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Mini Pocket Remote
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Portable Charger
Signia
Signia hearing aids combine cutting-edge technology with exceptional comfort, delivering clear, natural sound no matter where life takes you.
- TV Play
- Com Dex
- RC Dex
Widex
Widex hearing aids are designed to deliver the most natural, lifelike sound experience possible. With advanced sound processing technology, Widex hearing aids capture every nuance of speech and environment, making it easier to follow conversations and enjoy the world around you.
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StarLink Edge Remote Microphone
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StarLink Edge Table Microphone
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StarLink Edge TV Streamer
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StarLink Edge Remote Control 2.0
Starkey
Starkey hearing aids combine advanced technology with comfort and ease to bring you the best in hearing care. Known for their innovative features, Starkey devices include rechargeable options, Bluetooth connectivity, and personalised sound settings that adapt to your environment automatically.
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Connect Clip Microphone
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Connect Line Remote Control
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Smart Charger
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Easy LE adapter
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TV adapter
Oticon
Oticon hearing aids make every sound more natural and effortless, helping you stay connected to the world around you. With BrainHearing™ technology, Oticon hearing aids prioritise the brain’s ability to process sound, providing you with a rich, immersive listening experience. Whether you’re enjoying a quiet conversation or navigating a busy environment, Oticon hearing aids adapt automatically for optimal clarity and comfort.
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Partner Mic
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TV Connecter
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Remote Control
Phonak
Phonak hearing aids will deliver exceptional sound quality in any environment, so you never miss a moment. With AutoSense OS™ technology, Phonak hearing aids adapt automatically to your surroundings, adjusting for everything from quiet rooms to noisy streets.
Dipple and Conway hearing aftercare
Once you’ve purchased hearing aids from us, here’s what you can expect:
Your Hearing Aid Package Includes:
- All necessary repairs (excluding accidental damage)
- Battery replacement if needed
- One wire replacement per ear, per year
- Dome replacement as needed
We’l invite you for a yearly follow-up heading assessment, so ensure your hearing aids are performing at their best
Our Audiology Branches
We offer complimentary hearing assessments at our Norwich, Swaffham, Diss, Cromer and Hunstanton practices, where you’ll receive expert guidance on hearing aid options that best suit your needs. Whether you’re exploring hearing aids for the first time or looking to upgrade, our experienced audiologists are here to help you every step of the way. Each of our clinics is equipped with advanced diagnostic tools, ensuring precise fittings and tailored recommendations.
Norwich Branch
Our Norwich centre is a leading location for hearing aid consultations and fittings. Conveniently situated in the city centre, this clinic offers a wide selection of hearing aids from trusted brands, alongside expert advice and ongoing support. Book an appointment online or by phone.
Swaffham Branch
Our team in Swaffham delivers friendly, personalised hearing care in a comfortable, accessible setting. We’ll help you choose from a range of modern hearing solutions, ensuring comfort, clarity, and confidence in your everyday life.
Diss Branch
At our Diss branch, we offer in-depth hearing assessments and advice on the latest hearing technology. Whether you’re new to hearing aids or need an adjustment, we’re here to guide you toward the best possible hearing outcome. Get in touch to arrange your free hearing test and consultation.
Hunstanton EyeCare
Our highly trained audiologists provide a full range of hearing care services, from detailed assessments and hearing aid fittings to tinnitus management and gentle ear wax removal. Whether you’re noticing changes in your hearing or simply seeking peace of mind, our approachable team is here to offer personalised guidance and continuous support at every stage.
Cromer EyeCare
Situated in the centre of Cromer, our clinic offers easy access to expert hearing care in a comfortable and professional setting. From comprehensive assessments and hearing aid fittings to tinnitus support and ear wax removal, our skilled audiologists are committed to delivering exceptional care tailored to you.
An online hearing test with us is a simple, convenient way to check your hearing from the comfort of your home. It’s quick, easy, and completely confidential—no need for appointments or waiting in a clinic. Our online test gives you an initial understanding of your hearing health, helping you determine if you might need further evaluation or a more in-depth hearing assessment. Taking the test is the first step to better hearing, and it can guide you toward the right solutions.
Don’t wait for hearing issues to impact your daily life—take the test today and start your journey toward clearer sound!
Your hearing, your choice
At Dipple and Conway, we understand that everyone’s hearing needs are unique, which is why we offer a variety of hearing aid styles designed to fit your lifestyle and preferences. Whether you’re looking for discreet and comfortable options, or a combination of cutting-edge technology and superior sound, we have the perfect solution for you. Our team is dedicated to helping you find a hearing aid that suits your needs, ensuring that you hear your best while feeling confident and comfortable. Book your hearing aid test today.
In the Ear models (ITE)
We offer in-the-ear (ITE) hearing aids, which fit comfortably within the contours of your ear. These models are ideal for those who prefer a compact, all-in-one solution that provides excellent sound quality while remaining discreet. Whether you’re out and about or enjoying quiet moments at home, our ITE models offer a natural, comfortable fit.
Invisible in the canal (IIC)
For those who want the most discreet option, our invisible in the canal (IIC) hearing aids sit deep within your ear canal, making them virtually invisible to others. Perfect for people who value both style and performance, these tiny devices deliver clear, high-quality sound while offering a nearly undetectable appearance, allowing you to hear your best without anyone noticing you’re wearing them.
Receiver in the canal (RIC)
Our receiver in canal (RIC) hearing aids strike the perfect balance between style, comfort, and superior sound. These models feature a small device that sits behind your ear, with a receiver placed inside the ear canal for optimal sound clarity. Lightweight and comfortable, RIC models are ideal for those seeking both a discreet look and exceptional hearing performance in a wide variety of environments.
Latest Reviews
Carol Sides30. May, 2026
Dipple and Conway always go above and beyond to ensure you are completely satisfied with the eye care experience they provide.They are extremely professional, friendly, caring and reassuring. The team are all exceptional, especially Michaela, Ben and Donna for the excellent care I received from you today.Many thanks to you all .
Doug Russell23. May, 2026
Like many professional services, it often is the case who you are dealing with. I saw Maciek and he is first-class. However, I would not see anyone else regarding dispensing (previous experience). Dipple & Conway are very fortunate to have him.
Yasmin Shoushtari22. May, 2026
I had a great experience at Dipple & Conway. Una was incredibly kind, thorough, and helpful in assisting me with a very specific prescription. Phil was also very helpful and supportive throughout the process. I really appreciated the time, care, and professionalism from the whole team. Highly recommend!
Eva Trochez21. May, 2026
Great service! So professional, sweet and patient.
John Kemp9. May, 2026
I have been using Dipple and Conway for eye care and glasses since 2019 and have received nothing but exceptional service from Michaela and all of the optometry and dispensing staff. I have a reasonably complex prescription; the glasses I have bought have given me noticeably better vision than those dispensed by other opticians over the 40+ years I have worn glasses full time. The improvement was quite a shock! Aftercare with minor issues has always been flawless and extremely timely. More recently I visited the new audiology department for a hearing test which I was quite nervous about. I was looked after by Olly, and once again received the outstanding level of service and care which I have become used to with Dipple and Conway. Olly guided me through the whole process with a perfect combination of professionalism, knowledge and good humour. Whilst it is true that Dipple & Conway are not cheap, the quality of care and service offered is absolutely worth the investment.
Kate Carter5. May, 2026
Today was the first time I’ve been to Dipple & Conway and the first time in twelve years I’ve had my eyes checked. Every single person I dealt with was so lovely and helpful, absolutely worth the investment. I can’t wait to get my glasses next week!
Chris Shearing2. April, 2026
A fantastic experience during my recent eye test, alongside purchasing new glasses. Such friendly and helpful staff, who really go the extra mile. Will be coming back many more times in the future.
bluesman000027. March, 2026
The well-known phrase, “the price is forgotten while the quality remains” Could not be more true for this opticians. Absolutely impeccable service from start to finish. First class advice and the best custom after-care I’ve ever experienced from any opticians for over 30 years. Maciek is a super person to deal with and I highly recommend.