In 1916 our most popular practice was founded with a goal in mind, to change the way independent opticians within Norfolk ran. George William Dipple and Thomas Conway were unrivalled within the industry due to their offering of an expert service to each and every customer, whilst simultaneously maintaining the highest levels of specialist service and clinical eye examinations. It was this unwillingness to compromise on quality of service that revolutionised the services within the local industry. To this day, these remain as part of our core values, which is why we have become one of the most well-known and highly recommended Opticians in Norwich. Being right in the city centre, our Norwich practice is easily accessible and is right on the doorstep on Norwich's transport routes. Our friendly and professional team are always on hand to answer any queries or to assist you on booking an appointment for an eye test.
19 Castle Street
Monday: 9am - 5:30pm
Tuesday: 9am - 5:30pm
Wednesday: 9am - 5:30pm
Thursday: 9am - 7pm
Friday: 9am - 5:30pm
Saturday: 9am - 5pm
Sunday: 10:30 - 4pm
Located on Castle Street, settled proudly beneath the grand Norwich Castle, our Norwich opticians pays homage to the generations of hard work that has built not only a successful business but a community of local people who continue to trust the exemplary service of Dipple & Conway.
We are exceptionally proud to have left an imprint of our own small legacy on the city we know and love, and are eager to keep our doors firmly open for generations to come.
This is where our story began and continues to unfold. Some of our most experienced optometrists have worked in our stores for more than ten years, and we also support young academics into our practice where they can begin their career in the exceptionally advanced sphere of optometry that is Dipple & Conway. We believe that a diverse workforce contributes to the richness of service that we provide.
Come in and say hello. Our friendly team are always happy to assist with advice, questions, book you an appointment and show you round our beautiful range of designer spectacles. We are proud to display some of the world’s most prestigious fashion brands as well as boasting bespoke frames crafted by independent designers. We don’t just prioritise eye health and customer service at Dipple & Conway, we also know style and fit is essential when it comes to personal confidence and comfort. We truly enjoy what we do, and love nothing more than seeing our customers walk out of our store feeling in vogue and cared for. We also have stores in Swaffham and Diss, so if you’re not in Norwich this time, please feel free to visit any of our stores located throughout Norfolk.
Our luxury range of designer glasses means that you are sure to find a pair of glasses perfectly fitted for comfort and suited for any occasion.Discover Our Glasses
We have been working with fitting contact lenses since the 1960’s. So if glasses are not right for you we have the experience to guide you through your journey with contact lenses.Discover Contact Lenses
It is essential to check your eyes regularly to keep your eyes healthy. We offer three different choices of eye exam that go into various depths of checks tailored to your choices.Discover Our Eye Tests
19 Castle Street
"I’m very impressed by the friendly and helpful attitude of the staff at Dipple and Conway, and by the very competent and professional service my optometrist provided. It really is a pleasure to ones eyes tested there."Mike Lindsay