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Hearing Tests

Using the latest technology and techniques, we can accurately assess your hearing and help identify any hearing loss issues you may be experiencing. By addressing any concerns you may have, paired with our expert advice, we aim to enhance your comfort and attitude towards your hearing.

Our Services

FULL HEARING TEST

HOME HEARING TEST

HEARING SERVICE PLAN

HEARING SCREENING

The Hearing Test

A hearing test is a simple, important step toward better hearing. At Dipple and Conway, your test will be conducted by a friendly, qualified Hearing Aid Dispenser (HAD) who will guide you through the process. First, they’ll check your ears for any blockages or wax to ensure accurate results. Then, they’ll explain the Pure Tone Audiometry (PTA) test, where you’ll listen to beeps at different pitches and volumes to determine your hearing sensitivity. In some cases, a Bone Conduction (BC) test may also be performed to assess how well your inner ear processes sound. This thorough testing helps provide a clear picture of your hearing health and the best options for improving it.

Do you need a hearing test?

Not sure if you need a hearing test? If you’re finding it harder to follow conversations, asking people to repeat themselves, or experiencing ringing in your ears, it might be time to check your hearing. A simple test can give you the answers you need and help you take the first step toward better hearing—and a better life. At Dipple and Conway, we’re here to make sure you get the care and support you deserve.

Go premium with membership to our Vision Care Plan

Full peace of mind for your eye care.

  • 25% discount off all complete spectacles, prescription sunglasses and contact lenses
  • Inclusive eye examinations and consultations
  • Premium open door access to our expert Optometrists

Latest Reviews

Book an Appointment

Full Hearing Test

Our comprehensive hearing test includes a quick ear check for blockages or wax, followed by a Pure Tone Audiometry (PTA) test to assess your hearing at various pitches and volumes. If needed, we'll also conduct a Bone Conduction (BC) test and, in some cases, a Speech in Noise test to evaluate your hearing in noisy environments. Your Hearing Aid Dispenser (HAD) will explain the results in detail, ensuring you leave with a clear understanding of your hearing health.

Free

Home Hearing Test

At Dipple and Conway, we understand that sometimes it’s not possible to visit our branches due to health or mobility challenges. That’s why we’re proud to offer a home visit service, bringing the same expert care and attention directly to your doorstep. Whether it’s a hearing test, hearing aid fitting, or any of our other services, we’ll ensure you receive the same high-quality experience in the comfort and convenience of your own home. While there is a small fee for this service, we’re committed to making your hearing care as accessible and easy as possible.

£99.00

Hearing Service Plan

Got your hearing aids from a different supplier? No problem at all! At Dipple and Conway, we’re here to help with our Hearing Aid Service Plan, no matter where you purchased your devices. As long as your hearing aids are under 5 years old (and not from the NHS), we’ve got you covered. Our service plan includes everything you need to keep your hearing aids in top condition, so you can enjoy clear, reliable sound every day. Let us take care of your hearing needs, even if you didn’t buy your aids from us we’re here to support you every step of the way!

£19.50pm

Hearing Screening

At Dipple and Conway, we’re committed to looking after both your hearing and your eye health. That’s why we offer a free hearing screening service to give you peace of mind. The screening is quick and simple, taking no more than 10 minutes, and can be done either in-store or from the comfort of your home. It’s a great way to check on your hearing health, and with no cost involved, it’s the perfect first step toward better hearing.

Free

Norwich Branch

Located on Castle Street, settled proudly beneath the grand Norwich Castle, our Norwich opticians pays homage to the generations of hard work that has built not only a successful business but a community of local people who continue to trust the exemplary service of Dipple & Conway.

Telephone

01603 626750

Address

19 Castle Street
Norwich
Norfolk
NR2 1PB

Opening Times

  • Monday: 9am - 5:30pm
  • Tuesday: 9am - 5:30pm
  • Wednesday: 9am - 5:30pm
  • Thursday: 9am - 5:30pm
  • Friday: 9am - 5:30pm
  • Saturday: 9am - 5:00pm
  • Sunday: 10am - 4pm

Diss Branch

Having invested in our Diss practice over the years, you’ll find a warm and welcoming space in which we provide exceptional eye care services.

Telephone

01379 642598

Address

12 Market Place
Diss
Norfolk
IP22 4AB

Opening Times

  • Monday: 9am - 5:00pm
  • Tuesday: 9am - 5:00pm
  • Wednesday: 9am - 5:00pm
  • Thursday: 9am - 5:00pm
  • Friday: 9am - 5:00pm
  • Saturday: 9am - 4:00pm
  • Sunday: Closed

Swaffham Branch

Say hello to our friendly team, they can’t wait to assist you.

Telephone

01760 724777

Address

63 Market Place
Swaffham
Norfolk
PE37 7AQ

Opening Times

  • Monday: 9am - 5:00pm
  • Tuesday: 9am - 5:00pm
  • Wednesday: 9am - 5:00pm
  • Thursday: 9am - 5:00pm
  • Friday: 9am - 5:00pm
  • Saturday: 9am - 4pm
  • Sunday: Closed