Dry eye
Millions of people suffer from dry eyes, yet in the majority of cases it goes undiagnosed. Often this is because dry eye symptoms are misunderstood. Understanding the causes and symptoms of Dry Eye Syndrome and receiving the correct treatment, can help you enjoy more comfortable, clearer vision.
If you have any queries regarding dry eyes or if you would like to speak to your local opticians about any of our services, please contact our friendly team on 01603626750
Understanding the symptoms
If you feel like you could be suffering from dry eyes, knowing the symptoms can help towards a solution. These include:
- Redness
- Burning
- Itching
- Fluctuations in vision
- Feeling of sand or grit in the eye
- Contact lens discomfort
- Light sensitivity
- Watery eyes
- Tired eyes
If you said yes to two or more of this symptoms, you may have a problem with dry eyes.
Our Dry Eye Clinic
Often people think that dry eyes are due to external irritants, however, this isn’t always the case. Dry eyes can occur by your eyes not producing enough tears, or that your tear quality isn’t good enough. This can be for several reasons, such as hormonal changes, ageing or even side effects of medications. All Dipple & Conway clients can benefit from access to our Dry Eye Clinic by booking a Tear Film Assessment. During the assessment, we use the latest breakthrough technology, including the Tearlab Osmolarity Test to aid diagnosis.
Using a very small sample of tears from each eye, the Tearlab gives objective results immediately, and meaningful measurement of the health and stability of the tear film.
Go premium with membership to our Vision Care Plan
Full peace of mind for your eye care.
- 25% discount off all complete spectacles, prescription sunglasses and contact lenses
- Inclusive eye examinations and consultations
- Premium open door access to our expert Optometrists
Latest Reviews
![Chris Carter]()
Chris Carter23. May, 2025![Google]()
I'm delighted with the service I received from Luke the audiologist today. His advice saved me a huge amount of money and stopped me buying hearing aids I don't need. Very professional, caring and helpful. Highly recommended.![Mike Jenner]()
Mike Jenner21. May, 2025![Google]()
Superb service from start to finish and aim delighted with my new Oliver Peoples glasses. Shout out particularly to Sarah who was brilliant and ensured my new glasses fitted perfectly.![Fran Parker]()
Fran Parker21. May, 2025![Google]()
Excellent attention given by audiologist Luke. Having struggled with previous hearing aids from elsewhere I was given a thorough hearing test. New hearing aids were prescribed and 2 weeks later I am confident and able to hear clearly again in all situations. The follow up service is brilliant. Thank you Luke.![Anne Panella]()
Anne Panella1. May, 2025![Google]()
Well, that very comprehensive consultation and the eye tests addressed all my concerns. I have been with D&C for a number of years and the professionalism and care is excellent; cannot recommend them highly enough. Excellent, and many thanks![Paul Fisher]()
Paul Fisher25. April, 2025![Google]()
Thank you to Billie and the rest of the team at Dipple and Conway. For many years I have been very sceptical about taking advice from opticians in terms of styles, fits and frames but instantly it was very clear that she is extremely knowledgable about her profession. The customer service from her and the entire team is faultless. The quality of the frames and lenses are incredible. High Street brand opticians have their place in the world but there is absolutely no comparison to a professional company like Dipple and Conway. These folks are in a completely different league. Thank you all. I love my new glasses!![Helen]()
Helen25. April, 2025![Google]()
I have been using the Dipple & Conway Norwich branch for several years now and I can't sing their praises enough. Always excellent professional service, with staff who are highly trained and knowledgeable. I have been given the best advice for my needs and therefore, a prescription to match. There are various options available, depending on your preferences for testing - I generally take the full package, including a scan etc. as the best technology is used here. Not only that, they have a select range of frames and sunglasses from well chosen brands, with something for everyone in the latest designs and styles. The dispensing team has been helpful, as I was so indecisive. Always a calm and relaxed environment, it is a pleasure to visit!![Kim Aitken]()
Kim Aitken14. March, 2025![Google]()
D and C make you feel like a valued customer. Their VCP is confidence inspiring as if there is a problem you are given an appointment so promptly. My fortnightly contact lenses are so very comfortable and give me extremely good vision considering the shortcomings of my natural sight. From the welcome at reception to the personalised care shown by both Aaron and Deborah I always feel in very professional and approachable hands. Am I their longest standing client having had my first glasses from them 64 years ago?![C E]()
C E5. March, 2025![Google]()
Excellent service. No waiting and friendly and experienced staff.![Jane Blowers]()
Jane Blowers1. March, 2025![Google]()
My husband and I have recently become customers of Dipple & Conway. We both needed new glasses, also my husband additionally new contact lenses. Our service there has been outstanding. We worked with Billie, on our 3 visits. Billie is wonderful. Professional, courteous, knowledgeable and super friendly. We both love our new glasses. I highly recommend Dipple & Conway, and their fabulous assistant Billie.
