How are we different here at Dipple & Conway?

Having been around for over 100 years, we are experts in our field, but how well do you truly know us as your local opticians?

It all started as a partnership in 1916 between George William Dipple and Thomas Conway, who decided to venture out and begin the journey of Dipple & Conway, making us who we are today.

Opening their first store in Norwich, where it still proudly stands today on Castle Street, these Norwich opticians have valued their client relationship for all of these years. Being one of our core values, customer care has led us to the successful business that we still are today.

We truly care about each of our customers and ensure you are always looked after, from the point of booking an appointment to when you leave our store and thereafter. Our continuous support for each customer is personalised to them.

Alongside our dedicated customer support, we pride ourselves in moving forward in the optometry world, investing in only the absolute best equipment and technology. We do this so that we can receive results that will truly help each one of our customers, offering the best commitment and working on giving them the best outcome, making their day to day life easier and clearer.

Our OCT 3D Eye Scanners stand out above the rest. The OCT is able to check for such things as diabetes, glaucoma and macular holes. Suitable for all ages, this machine uses light instead of sound, enabling us to see different layers of the eye.

Although this can sound pretty scary, it is completely painless and non-invasive.

With all of our advanced equipment, our supply has to match. Which is why we stock only the absolute best brands. Brands that will last you and will keep doing so until you choose to move on from them.

Paired with our various designer glasses are numerous styles, ensuring that everyone can find their perfect match.

Glasses have a reputation of ageing you, which in our opinion is a complete myth. With such an array of styles now available you can be quirky, trendy, classic or even a little adventurous.

Our team are passionate about finding your perfect style, so pop into one of our stores and find yours. We like to keep up with the latest trends, so keep your eyes peeled for our new stock.

Now that you know a little about our history, our guaranteed customer care and our super-advanced technology… all that’s left is to come and say hello to our friendly team!

You can come and visit us at any of our stores, based in Norwich, Diss and Swaffham.

Book an appointment today by filling out our appointment request forms, or simply calling your chosen store:

Norwich – 01603 626750

Diss – 01379 642598

Swaffham – 01760 724777