
Eye Tests
Whether you are a contact lens or a spectacles wearer, it is important to visit your optician regularly to ensure that your eyes are healthy and your prescription is up to date. It is important to check for possible eye conditions that could occur in between eye tests.
We offer various eye exams, tailored to your needs.
Our Eye Exams

The OCT exam
Our high spec scan offers expert results. Not only looking into your eye’s strength, but also seeing if you have any other conditions, such as glaucoma, diabetes, Macular holes and Vitreous Detachments. Similar to an ultrasound, this OCT uses light instead of sound waves to illustrate the different layers that make up the back of the eye. Although this might sound a little alarming, this service is completely non-intrusive and harmless.

What is an Optos Scan?
We cover an external and internal examination as well as an intraocular pressure test. As standard, all of our tests include retinal photography, allowing us to build up a valuable visual record of your eyes over years.
Go premium with membership to our Vision Care Plan
Full peace of mind for your eye care.
- 25% discount off all complete spectacles, prescription sunglasses and contact lenses
- Inclusive eye examinations and consultations
- Premium open door access to our expert Optometrists
Latest Reviews
Martha Shelton18. August, 2025
While traveling through Norwich recently my glasses needed repairing. I popped into Dipple & Conway who fixed my glasses [saving my trip ☺️👓] with excellent and friendly service. Between their service and their exciting, stylish selection of frames I would definitely become a regular customer….. if I lived on ‘this side of the pond’. 🤣
Simone Jalabert1. August, 2025
Professional, warm and friendly. Highly recommend their expertise and the warm welcome. Have advice and a treatment plan informed by scans and data.
Jamie Freeman20. July, 2025
What a fantastic service!!! Walking in, we were met by friendly, attentive and professional staff. We were made extremely welcome and we received a truly excellent standard of care. We look forward to returning for years to come. Great job D&C 👌
Mia Bassingthwaighte6. July, 2025
I received the most fantastic treatment from the whole team at Dipple and Conway both in the Optician department and in the Audiology department. Thank you so much.
Nick B29. June, 2025
First class service today, returned a pair of TF sunnies as the nose rest had been lost, no fuss instant repair.This kind of service isn’t as common as it should. Staff very helpful and very friendly. Thanks
Cynthia Harvey18. June, 2025
I've had only good experiences with Dipple and Conway who supply my glasses and contact lens. Professional and knowledgable, I recommend them unreservedly.
Paula Smith5. June, 2025
Last year I had an accident in the garden and ended up with a small piece of wood in my eye. Dipple and Conway saw me immediately for an emergency appointment and removed it. Not leaving anything to chance they also organised for me to go directly to the eye clinic at the hospital for a final check. I was so grateful that they saw me quickly and dealt with it all so well. This year I’ve had a new prescription, new contact lenses, and new glasses, all of which have been organised and handled brilliantly - service and professionalism at its very best. Whilst they’ve been around a while, Dipple and Conway are forward thinking, and like to keep up to date with their selection of quality frames and lenses. As a member of the vision care plan, it’s rather nice to benefit from a feeling that my eyes will be looked after here (in general and with free emergency appointments). I can take advantage of discounts, and also be invited to friendly social events. It’s a very big thank you and a highly recommended from me.
Ginger Rogers31. May, 2025
I really can't say enough about this opticians from the moment we walked in the staff were all very very friendly there was absolutely no pressure into buying their frames and lenses the whole buying options was very very relaxed and the choice of frames was exceptional, The manager Maciek was fantastic. Honestly I cannot fault anything about Dipple And Conway at all .I'd 100% recommend this opticians to anybody .
Rachel Read28. May, 2025
Dipple and Conway were previously recommended to me, but I was not willing to pay what I considered to be their rather high prices. What a mistake that was!!! Three years later, after various eye tests, three different opticians, five pairs of badly/incorrectly made varifocals and months of arguing over refunds with cheaper providers, Dipple and Conway have just delivered THE most amazing pair of glasses in one week! Their service - from start to finish - has been outstanding. The lesson learned? You really do get what you pay for and I could have saved so much time, effort and eye-strain by coming to this company in the first place. I am visiting again this week to order sunglasses. The overall costs? Approximately 20% more than anywhere else for 100% better outcomes across the board. It’s a no brainer.
Chris Carter23. May, 2025
I'm delighted with the service I received from Luke the audiologist today. His advice saved me a huge amount of money and stopped me buying hearing aids I don't need. Very professional, caring and helpful. Highly recommended.