At Dipple & Conway, we offer a wide range of brands from world-famous designers, to the finest hand-crafted independent frame manufacturers.
Simply visit your local store in Norwich, Swaffham or Diss to browse our latest collections and speak to one of our stylists for tailored advice for your frames.
Latest Reviews
Chris Carter
23. May, 2025
I'm delighted with the service I received from Luke the audiologist today. His advice saved me a huge amount of money and stopped me buying hearing aids I don't need. Very professional, caring and helpful. Highly recommended.
Mike Jenner
21. May, 2025
Superb service from start to finish and aim delighted with my new Oliver Peoples glasses. Shout out particularly to Sarah who was brilliant and ensured my new glasses fitted perfectly.
Fran Parker
21. May, 2025
Excellent attention given by audiologist Luke. Having struggled with previous hearing aids from elsewhere I was given a thorough hearing test. New hearing aids were prescribed and 2 weeks later I am confident and able to hear clearly again in all situations. The follow up service is brilliant. Thank you Luke.
Anne Panella
1. May, 2025
Well, that very comprehensive consultation and the eye tests addressed all my concerns. I have been with D&C for a number of years and the professionalism and care is excellent; cannot recommend them highly enough. Excellent, and many thanks
Paul Fisher
25. April, 2025
Thank you to Billie and the rest of the team at Dipple and Conway. For many years I have been very sceptical about taking advice from opticians in terms of styles, fits and frames but instantly it was very clear that she is extremely knowledgable about her profession. The customer service from her and the entire team is faultless.
The quality of the frames and lenses are incredible.
High Street brand opticians have their place in the world but there is absolutely no comparison to a professional company like Dipple and Conway. These folks are in a completely different league.
Thank you all. I love my new glasses!
Helen
25. April, 2025
I have been using the Dipple & Conway Norwich branch for several years now and I can't sing their praises enough. Always excellent professional service, with staff who are highly trained and knowledgeable. I have been given the best advice for my needs and therefore, a prescription to match. There are various options available, depending on your preferences for testing - I generally take the full package, including a scan etc. as the best technology is used here. Not only that, they have a select range of frames and sunglasses from well chosen brands, with something for everyone in the latest designs and styles. The dispensing team has been helpful, as I was so indecisive. Always a calm and relaxed environment, it is a pleasure to visit!
Kim Aitken
14. March, 2025
D and C make you feel like a valued customer. Their VCP is confidence inspiring as if there is a problem you are given an appointment so promptly. My fortnightly contact lenses are so very comfortable and give me extremely good vision considering the shortcomings of my natural sight. From the welcome at reception to the personalised care shown by both Aaron and Deborah I always feel in very professional and approachable hands. Am I their longest standing client having had my first glasses from them 64 years ago?
C E
5. March, 2025
Excellent service. No waiting and friendly and experienced staff.
Jane Blowers
1. March, 2025
My husband and I have recently become customers of Dipple & Conway.
We both needed new glasses, also my husband additionally new contact lenses.
Our service there has been outstanding.
We worked with Billie, on our 3 visits. Billie is wonderful.
Professional, courteous, knowledgeable and super friendly.
We both love our new glasses.
I highly recommend Dipple & Conway, and their fabulous assistant Billie.