At Dipple & Conway, we offer a wide range of brands from world-famous designers, to the finest hand-crafted independent frame manufacturers.
Simply visit your local store in Norwich, Swaffham or Diss to browse our latest collections and speak to one of our stylists for tailored advice for your frames.
Latest Reviews
Simone Jalabert
1. August, 2025
Professional, warm and friendly. Highly recommend their expertise and the warm welcome. Have advice and a treatment plan informed by scans and data.
Jamie Freeman
20. July, 2025
What a fantastic service!!! Walking in, we were met by friendly, attentive and professional staff. We were made extremely welcome and we received a truly excellent standard of care. We look forward to returning for years to come. Great job D&C 👌
Mia Bassingthwaighte
6. July, 2025
I received the most fantastic treatment from the whole team at Dipple and Conway both in the Optician department and in the Audiology department. Thank you so much.
Nick B
29. June, 2025
First class service today, returned a pair of TF sunnies as the nose rest had been lost, no fuss instant repair.This kind of service isn’t as common as it should. Staff very helpful and very friendly. Thanks
Cynthia Harvey
18. June, 2025
I've had only good experiences with Dipple and Conway who supply my glasses and contact lens. Professional and knowledgable, I recommend them unreservedly.
Paula Smith
5. June, 2025
Last year I had an accident in the garden and ended up with a small piece of wood in my eye.
Dipple and Conway saw me immediately for an emergency appointment and removed it.
Not leaving anything to chance they also organised for me to go directly to the eye clinic at the hospital for a final check.
I was so grateful that they saw me quickly and dealt with it all so well.
This year I’ve had a new prescription, new contact lenses, and new glasses, all of which have been organised and handled brilliantly - service and professionalism at its very best.
Whilst they’ve been around a while, Dipple and Conway are forward thinking, and like to keep up to date with their selection of quality frames and lenses.
As a member of the vision care plan, it’s rather nice to benefit from a feeling that my eyes will be looked after here (in general and with free emergency appointments). I can take advantage of discounts, and also be invited to friendly social events.
It’s a very big thank you and a highly recommended from me.
Ginger Rogers
31. May, 2025
I really can't say enough about this opticians from the moment we walked in the staff were all very very friendly there was absolutely no pressure into buying their frames and lenses the whole buying options was very very relaxed and the choice of frames was exceptional, The manager Maciek was fantastic. Honestly I cannot fault anything about Dipple And Conway at all .I'd 100% recommend this opticians to anybody .
Rachel Read
28. May, 2025
Dipple and Conway were previously recommended to me, but I was not willing to pay what I considered to be their rather high prices. What a mistake that was!!! Three years later, after various eye tests, three different opticians, five pairs of badly/incorrectly made varifocals and months of arguing over refunds with cheaper providers, Dipple and Conway have just delivered THE most amazing pair of glasses in one week! Their service - from start to finish - has been outstanding.
The lesson learned? You really do get what you pay for and I could have saved so much time, effort and eye-strain by coming to this company in the first place. I am visiting again this week to order sunglasses. The overall costs? Approximately 20% more than anywhere else for 100% better outcomes across the board. It’s a no brainer.
Chris Carter
23. May, 2025
I'm delighted with the service I received from Luke the audiologist today. His advice saved me a huge amount of money and stopped me buying hearing aids I don't need. Very professional, caring and helpful. Highly recommended.
Mike Jenner
21. May, 2025
Superb service from start to finish and aim delighted with my new Oliver Peoples glasses. Shout out particularly to Sarah who was brilliant and ensured my new glasses fitted perfectly.