What to Expect at an Earwax Removal Appointment 

What is earwax and why does it build up?

Although it may not always be pleasant to think about, earwax plays a vital role in keeping your ears healthy. It protects the ear canal by trapping dust, debris, and bacteria, preventing them from reaching the delicate structures deeper inside the ear.

Some people are naturally more prone to earwax build-up than others. This can be due to age, the shape of the ear canal, hearing aid use, regular use of earbuds, or simply the natural consistency of the wax your body produces.

Importantly, excessive earwax is not caused by poor hygiene. In fact, many common cleaning methods can make the problem worse. Cotton buds often push wax further down the ear canal, creating blockages and sometimes causing irritation or damage. Your ears are designed to be self-cleaning, and inserting objects into the ear canal can do more harm than good.

Signs you may need earwax removal

Earwax build-up does not always cause immediate symptoms, and many people only realise there is a problem when their hearing becomes noticeably affected. Common signs include muffled hearing, a blocked sensation, ringing in the ears, dizziness, earache, or general discomfort.

Because these symptoms can come on gradually, it is not always obvious that earwax is the cause. In some cases, wax build-up can mimic other hearing issues or infections, which is why a professional assessment is important if you notice any changes.

Why professional earwax removal is important

DIY methods and over-the-counter remedies can cause more harm than good when used incorrectly. Cotton buds, ear candles, and home tools can push wax deeper, scratch the delicate skin of the ear canal, or in serious cases, perforate the eardrum or cause infection.

Professional earwax removal is safer, more effective, and tailored to the individual. While it may seem daunting, the process is straightforward and far safer than attempting to manage the problem at home.

What to expect from the earwax removal process

Appointments at Dipple & Conway are gentle, straightforward, and carried out by trained audiologists. It is normal to feel slightly nervous if you have not had earwax removal before, but we always take the time to explain the process and ensure you feel comfortable.

Your appointment will begin with an examination of the ear canal. This allows the audiologist to assess the type, location, and amount of wax present. From there, the most suitable removal method is selected for your individual situation.

You are encouraged to ask questions at any point, and we will always talk you through each step before proceeding.

Microsuction

Microsuction is widely regarded as the gold standard method for earwax removal. It uses precision instruments and gentle suction under magnification to safely remove wax from the ear canal.

Using visual Loupes (magnifiers on glasses), the audiologist gains a clear and detailed view inside the ear. This magnification helps identify the position, colour, and consistency of the wax, allowing for a precise and careful approach.

The suction then gently removes the wax from the ear. Photographs can be taken before and after the procedure, and many patients find it reassuring to see the difference.

You may notice a slight noise during the process, particularly once the blockage is removed, but it should not be painful. Some people describe the sensation as a tickle. If you feel any discomfort, your audiologist will pause and reassess before continuing.

What earwax removal can reveal about your hearing health

Once the wax is cleared, the audiologist can clearly see the ear canal and eardrum. This can sometimes reveal underlying issues such as inflammation, infection, or changes to the eardrum that were previously hidden.

If your hearing improves immediately after removal, it is a sign that the blockage was causing a temporary conductive hearing loss. If hearing does not improve, this may indicate an underlying hearing issue that would benefit from a further hearing assessment.

Earwax removal and hearing aids

For hearing aid users, regular earwax management is especially important. Wax can block the tiny openings in hearing aids, cause feedback such as whistling, and lead to muffled or inconsistent sound quality. It can also damage the device over time.

Keeping ears clear of wax helps hearing aids perform at their best and ensures hearing assessments and fittings remain accurate. Alongside professional appointments, hearing aids should be wiped daily with a soft, dry cloth, checked for wax build-up, and wax guards changed regularly.

Who should consider regular earwax checks?

While ear care is important for everyone, certain groups benefit particularly from regular checks. These include older adults, hearing aid users, people who experience recurring wax build-up, those noticing unexplained changes in hearing, and anyone preparing for a hearing test.

Although ears are self-cleaning, some people naturally require professional cleaning more often. For those prone to build-up, a check every 6 to 12 months is often advisable. 

Aftercare advice and ongoing ear health

After your appointment, you will likely notice clearer hearing almost immediately. Some people may experience temporary sensitivity or mild dizziness as the ears adjust, but this usually settles quickly.

It is advisable to keep your ears dry for 24 hours following the procedure. If you experience any severe pain or prolonged dizziness, you should contact a medical professional.

If earwax build-up is a recurring issue, regular check-ups can help prevent symptoms from returning.

Why choose Dipple & Conway for earwax removal?

At Dipple & Conway, earwax removal is carried out by trained audiology professionals in trusted clinical settings across our Norfolk branches. We combine professional standards with a welcoming, patient-focused approach, ensuring you feel comfortable and informed throughout your appointment.

Many patients also find it convenient to have earwax removal alongside other hearing services, allowing for a more complete approach to hearing care in one place.

Professional earwax removal plays an important role in maintaining hearing health, comfort, and confidence. It allows underlying issues to be identified, ensures hearing aids work effectively, and provides peace of mind that your ears are healthy.

If you are experiencing symptoms or simply want reassurance, booking an earwax removal appointment at Dipple & Conway is a simple step towards clearer hearing and long-term ear health.