We are open throughout the current lockdown.

4th January 2021
Inside Dipple and Conway Diss opticians
As an essential service provider we can remain open and will continue to look after your eyes as normal throughout the lockdown. We will be supporting the NHS to carry out urgent AND non-urgent services.

Please use the contact form or call to book an appointment.

We want to keep you updated with the steps that we’re taking to keep you and our team safe. Many of these steps are not new to us as we already operate at a very high standard of hygiene but we wanted to re-assure all of our clients that these are the extra steps we are taking to fully comply with the new guidelines:

Personal Protective
Equipment (PPE) for all staff and Plastic Breath Guards on testing equipment


Controlled frame selection
to ensure that any frame
tried on is disinfected
between clients


Deep cleaning of the
practice daily. All
surfaces and equipment
cleaned and disinfected
between clients


Hand sanitiser stations throughout the practice for all staff and clients use


Pre-appointment triage with Optometrist, if required, to limit
time spent in the consultation room


Clients seen by
appointment only and
appointments spaced out to
limit the number of clients
in the practice


Unlimited contactless payment
with Apple or Android Pay

We are gradually increasing capacity over the next few weeks and we will be in touch with you shortly if you are due or overdue an eye examination.

In the meantime if you have any questions or concerns about your eye health, glasses or contact lenses please call us on (01603) 626750 or email info@dippleconway.co.uk

PLEASE NOTE: If you are struggling with an old prescription and need a new one we CAN see you so please call us and we will do everything we can to help. 

01603 626750
Dipple & Conway Norwich
19 Castle Street, Norfolk, NR2 1PB

01760 724777
Dipple & Conway Swaffham
63 Market Place, Swaffham, Norfolk, PE37 7AQ

01379 642598
Dipple & Conway Diss
12 Market Place, Diss, Norfolk, IP22 4AB

Posted by Dipple Conway

"I’m very impressed by the friendly and helpful attitude of the staff at Dipple and Conway, and by the very competent and professional service my optometrist provided. It really is a pleasure to ones eyes tested there."

Mike Lindsay
Optician Awards Finalist Investor in People The College of Optometrists British Contact Lens Association Association of Dispensing Opticians Best Family Business 2020

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