WHAT WE’RE DOING IN THE PRACTICE TO KEEP YOU SAFE

29th June 2020
Inside Dipple and Conway Diss Branch
As we prepare to welcome back non-urgent eye care we just wanted to keep you updated with the steps that we’re taking to keep you and our team safe. Many of these steps are not new to us as we already operate at a very high standard of hygiene but we wanted to re-assure all of our clients that these are the extra steps we are taking to fully comply with the new guidelines:
 

Personal Protective
Equipment (PPE) for all staff and Plastic Breath Guards on testing equipment

 

Controlled frame selection
to ensure that any frame
tried on is disinfected
between clients

  

Deep cleaning of the
practice daily. All
surfaces and equipment
cleaned and disinfected
between clients

 

Hand sanitiser stations throughout the practice for all staff and clients use


  

Pre-appointment triage with Optometrist to limit
time spent in the consultation room

 

Clients seen by
appointment only and
appointments spaced out to
limit the number of clients
in the practice

  

Unlimited contactless payment
with Apple or Android Pay

We are gradually increasing capacity over the next few weeks and we will be in touch with you shortly if you are due or overdue an eye examination.

In the meantime if you have any questions or concerns about your eye health, glasses or contact lenses please call us on (01603) 626750 or email info@dippleconway.co.uk

PLEASE NOTE: If you are struggling with an old prescription and need a new one we CAN see you so please call us and we will do everything we can to help. 

01603 626750
Dipple & Conway Norwich
19 Castle Street, Norfolk, NR2 1PB

01760 724777
Dipple & Conway Swaffham
63 Market Place, Swaffham, Norfolk, PE37 7AQ

01379 642598
Dipple & Conway Diss
12 Market Place, Diss, Norfolk, IP22 4AB

Posted by Dipple and Conway

"I’m very impressed by the friendly and helpful attitude of the staff at Dipple and Conway, and by the very competent and professional service my optometrist provided. It really is a pleasure to ones eyes tested there."

Mike Lindsay
Optician Awards Finalist Investor in People The College of Optometrists British Contact Lens Association Association of Dispensing Opticians Best Family Business 2020 Best Customer Service 2020

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